Cookie Policy

At PromptX, we are committed to transparency about how we collect, use, and protect your information. This Cookie Policy explains how we use cookies and similar technologies on our website and platform to enhance your experience while respecting your privacy rights. 

1. What are Cookies?

Cookies are small text files or data fragments that websites request your browser to store on your computer or mobile device. Cookies help websites remember your usage patterns and preferences, store details about your internet browsing history, and track your website visiting behavior. 

Most internet browsers support cookies, however, users can configure their browsers to not accept certain types of cookies or specific cookies if desired. 

2. How PromptX Uses Cookies

PromptX collects data from all visitors to our website: https://promptxai.com/ through cookies or similar technologies. We use cookies for the following purposes:

  • Performance Enhancement: To improve the efficiency and accessibility of PromptX services via the internet
  • User Experience: To understand how you interact with our platform content and help improve your experience
  • Security: To maintain secure sessions and protect against malicious activities
  • Analytics: To measure website performance and user engagement patterns
  • Personalization: To remember your preferences and customize your experience

3. Types of Cookies Used

We process cookies in accordance with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • Personal Data Protection Act (PDPA) 
  • California Consumer Privacy Act (CCPA) 

For essential cookies, we rely on legitimate interests. For all other cookies, we seek your explicit consent through our cookie banner.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly and cannot be disabled in our systems. They are typically set in response to actions you take that amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms.

Cookie Subgroup Cookie Name Purpose Duration Type
promptx.ai session_id Maintains active user session Session First-party
promptx.ai auth_token Stores authentication information Session First-party
promptx.ai csrf_token Prevents cross-site request forgery attacks Session First-party
promptx.ai cookie_consent Remembers your cookie preferences 1 year First-party
promptx.ai security_token Enhanced security validation Session First-party
promptx.ai google_client Store authentication information Session Third-party
promptx.ai ajs_anonymous_id Identifies anonymous users to track behavior before logging in or creating an account 1 year First-party
promptx.ai ajs_user_id Associates user activity with a specific logged-in user ID for behavioral analytics 1 year First-party
promptx.ai ph_phc_7F92HoXJPeGnTKmYv0eOw62FurPMRW9Aqr0TPrDzvHh_posthog Tracks user interactions and session data for product analytics using PostHog 1 year First-party

4.2 Performance Cookies

These cookies help us count visits and traffic sources to understand how visitors interact with our website. They tell us which pages are most and least popular and help us optimize our platform performance. All information collected is aggregated and anonymous.

Cookie Subgroup Cookie Name Purpose Duration Type
promptx.ai _analytics_session Tracks user session for analytics 30 minutes First-party
promptx.ai _performance_metrics Measures page load times and performance 24 hours First-party
Google Analytics _ga Distinguishes unique users 2 years Third-party
Google Analytics ga[ID] Maintains session state 2 years Third-party

Note: Performance cookies are only activated with your consent. If you don't allow these cookies, we won't know when you visited our site and won't be able to monitor site performance. 

4.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations you've made to the platform.

Cookie Subgroup Cookie Name Purpose Duration Type
promptx.ai user_preferences Stores UI preferences and settings 6 months First-party
promptx.ai language_setting Remembers selected language 1 year First-party
Google Analytics theme_preference Stores dark/light mode preference 1 year First-party

5. Cookie Management

You can accept or decline cookies through the message bar that appears (cookie banner popup). If you wish to disable cookies for our website, you can manage cookies in your browser settings:

Browser Cookie Settings: 

5.1 Cookie Preference Center

You can also manage your cookie preferences by: 

  • Clicking the "Cookie Settings" link in our website footer.
  • Using the cookie preference center that appears on your first visit.
  • Contacting us directly to update your preferences.

Important Note: Some services on the PromptX platform require cookies to function properly. Disabling cookies may cause some or all features to not work smoothly.

6. Third-party Cookies

Third-party cookies are set by websites separate from the site you're visiting, such as data providers, advertisers, or analytics services on our website.

Our Commitment: PromptX does not share any personally identifiable information with these third parties.

Third parties may place cookies on your computer or mobile device when you visit other websites that are not ours. The use of these cookies is governed by the respective third-party cookie policies, over which PromptX has no control. You can choose not to accept third-party cookies by adjusting your browser settings.

Current Third-Party Services:

  • Google Analytics: For website performance analysis.
  • CloudFlare: For security and performance optimization.
  • CDN Services: For faster content delivery.

7. Data Retention

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations you've made to the platform.

Cookie Type Retention Period
Session Cookies Deleted when browser is closed
Essential Cookies Until logout or session expires
Performance Cookies 2 years maximum
Functional Cookies 1 year maximum
Marketing Cookies Not currently used

8. Your Rights and Choices

Under applicable data protection laws, you have the right to:

  • Access: Request information about cookies stored on your device
  • Deletion: Request for removal of non-essential cookies
  • Objection: Object to the use of cookies (except strictly necessary ones)
  • Portability: Receive your data in a structured, machine-readable format
  • Rectification: Correct inaccurate personal data
  • Restriction: Limit how we process your data

To exercise these rights, please contact us at promptx@avlgb.com 

9. International Data Transfers 

Some of our third-party service providers may be located outside your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by data protection authorities
  • Certification schemes and codes of conduct

10. Updates to This Cookie Policy 

PromptX may periodically update this Cookie Policy. You can find the terms and conditions of any revised policy on our website. We will notify users of significant changes through: 

  • Website notifications
  • Email updates (for registered users)
  • Updated "Last Modified" date at the top of this policy

11. Contact Information

If you have questions about this Cookie Policy or need assistance with cookie management, please contact us: 

  • General Inquiries: promptx@avlgb.com 
  • Website: https://promptxai.com/
  • Business Hours: Monday - Friday, 8:30AM - 5:30 PM (GMT+7) 

Last updated: 27 May 2025