Privacy Policy

What is Personal Information and why do we collect it?

We collect your information, including your Personal Data, when you first use the platform or contact us. The information we collect includes the following:

1. Account Information – Necessary details for creating your user account, such as your name, contact number, and email address.
2. Usage Information – Data related to your use of the platform.
3. Additional Information – Other details you provide to us, including:

• Information obtained from your use of the platform.
• Personal Data you have submitted within the platform.
• Data from your participation in our activities.
• Information provided when contacting us.

Use of Personal Information

We will use your Personal Data to provide services within the platform and for other purposes as specified in this Privacy Policy. Additionally, we may use your Personal Data for purposes that we notify you of at the time of collection or for any other purposes to which you may subsequently provide your consent after your Personal Data has been collected.

Personal Data may be used for the following purposes:

1. To create and manage your account and communicate with you regarding matters related to your account.
2. To authenticate and confirm your identity to ensure the security of your Personal Data.
3. To inform, provide, and communicate information regarding our products, services, activities, surveys, and sales promotions to you.
4. To process, evaluate, and respond to your requests for services, including providing feedback on your queries or demands.
5. To operate, evaluate, and improve our business, develop new products and services, manage our communication system, conduct market research, and manage the efficiency of our marketing and advertising, as well as analyze our products and services, including the operation of our platform.
6. To manage risk exposure and quality improvement.
7. To maintain security when providing services via our networks and protect our information and employees.
8. To investigate and monitor compliance with laws, regulations, industrial standards, and our policies and regulations.

Disclosure of Personal Information

1. For the purpose of improving the services we provide to you or for the conduct of our business, we may disclose and/or transfer your Personal Data to the following parties:(a) Service providers, contractors, or suppliers that we engage to provide services,create, maintain, and/or adjust systems and the platform.(b) A company or individual that provides services to you, including but not limited to credit payment or other payment services and transportation services, as necessary to provide the services to you.
2. You may share your data with third parties by inviting the person you wish to share your data with. Upon their acceptance of your invitation, the system will share your data, including your username and any data you have chosen to share with third parties.
3. In addition to the aforementioned, you understand and agree that we may disclose and/or transfer your Personal Data in any of the following circumstances:(a) When any law, legal process, litigation, or other law enforcement procedure requires the disclosure of your Personal Data.(b) For the purpose of investigations into any act that may be illegal or unlawful and when we are unable, under the circumstances, to request or obtain your consent.(c) Disclosure of anonymized Personal Data to the public for the purpose of our business.(d) Any other circumstances where the law permits the disclosure and/or transfer of Personal Data without your consent, such as when disclosure is necessary to protect our lawful interests or for the public interest.
4. We reserve the right to transfer your Personal Data in the event of corporate restructuring, divestment, or transfer of our business or assets. In such cases, your Personal Data may be disclosed to the acquirer and/or their advisors. We will make every effort to keep your Personal Data secure, including requiring the acquirer and/or their advisors to comply with our Personal Data protection system and policies.

Google Analytics

PromptX utilizes Google Analytics to enhance our platform's performance and user experience. This service collects anonymous usage data including visit frequency, page views, session duration, and referral sources. We use this information solely to improve our services and do not combine it with personally identifiable information.

Data Collection: Google Analytics assigns a unique user ID and records your IP address during visits, but does not collect personal identifying information such as names or contact details.

Data Usage: Google processes this data to generate website activity reports and provide analytics services. Information may be shared with third parties only when legally required or when processing data on Google's behalf.

Cookie Management: A permanent cookie is placed on your browser to enable user tracking across visits. This cookie is accessible only to Google and is governed by Google Analytics Terms of Use and Google Privacy Policy.

Opt-Out Options: You can disable Google Analytics tracking by:

• Disabling cookies in your browser settings.
• Installing the Google Analytics Opt-out Browser Add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en.

For comprehensive information about Google's privacy practices, please visit: https://www.google.com/policies/privacy/

Third-Parties

We sometimes contract with other companies and individuals to perform functions or services on our behalf, including payment processing, software maintenance, data hosting, and email communications. As it is necessary for these service providers to fulfill their designated functions, we must share your personal data with such third parties. To ensure your privacy remains protected, we implement comprehensive safeguards requiring these parties to maintain the same level of privacy protection we uphold. This includes executing Data Processing Addendums and verifying that third parties operate under Binding Corporate Rules or other legally acceptable frameworks for the secure transfer and protection of personal data.

We utilize Stripe as a payment gateway for payments. Data Processing takes place in the United States. Users should review Stripe's security policy before initiating transactions on the Site.

Protection of Personal Data

To prevent the unauthorized disclosure, use, modification, and destruction of Personal To prevent the unauthorized disclosure, use, modification, and destruction of the Personal Data we collect from you, we maintain security measures to ensure its protection. We provide a security system that meets the standards for the processing, collection, and transfer of Personal Data.

Updating Your Personal Data

1. We will make every effort to update your Personal Data. We will delete any Personal Data that we believe is incorrect or unnecessary for providing services to you, or upon your request to delete such Personal Data.
2. We recommend that you periodically verify your Personal Data to ensure it is accurate and up to date.

Data Storage

We will store all your Personal Data in our cloud for the purpose of data synchronization and for your sole benefit, such as facilitating your access to it.

Duration of Personal Data Storage

We will retain your Personal Data only for as long as necessary for the purposes indicated below.

1. We will keep the Personal Data you provided when creating your account for as long as your account exists, so we can continue to provide you with our services.
2. We will keep other Personal Data, such as location data until you request its deletion or until you delete your account. We will permanently delete such Personal Data seven (7) days after the deletion request or the deletion of your account. We may retain your Personal Data for a period shorter or longer than the aforementioned period if required by law or if necessary for our lawful interests.

Your Rights Regarding Your Personal Data

1. Managing Your Personal Data:

• Account Information: You can access, modify, or delete your account information by going to the "Personal Data" tab in the platform or by deleting your user account. To copy or transfer your Personal Data, contact us by email or through our Call Center.
• Location Data: You can access, modify, delete, copy, or transfer your location data by contacting us via email.
• Other Personal Data: For other types of Personal Data, contact us by email, and we will assist you in accessing, modifying, deleting, copying, or transferring your data once we verify your request.

2. Rejecting or Terminating Processing: If you wish to stop the processing of your Personal Data, contact us by email, and we will proceed once we can verify your request.

3. Unsubscribe: You can unsubscribe from our news, notifications, or marketing messages. You may also request us to delete or stop processing your Personal Data for marketing purposes.

4. Legal Limitations: Your rights may be subject to legal limitations. For example, we may need to use your Personal Data to provide services related to the platform or if required by law to collect, use, or disclose your Personal Data.

Google Workspace APIs Usage

We do not utilize Google Workspace APIs to develop, refine, or train generalized or non-personalized artificial intelligence (AI) and machine learning (ML) models, unless explicitly directed by user-designed workflows or specific features that directly employ AI.

Amendment to Privacy Policy

1. You understand and agree that we reserve the right to amend or modify this Privacy Policy without prior notice. The amended Privacy Policy, which will indicate the date of its latest amendment, will be published in the platform for your review and consent before you can continue using the platform.
2. You can check the updated version of the Privacy Policy by going to the PromptX Website and selecting "Privacy Policy" at the bottom of the page.

For any inquiries or suggestions, please contact us via email.

Contact Information

Email: Promptx@avlgb.com

Last Updated: 12 June 2025